My account
Your contact details, help with the app, and a place to ask Olena and Igor anything about it.
Welcome! Please add your email and cell phone first. Customers see them on estimates and agreements, and the office uses them to reach you.
Email signature
Added automatically under every email you send from the app (customer card → Email).
This device
Help & support
- App question or problem? Write it below in “Questions & feedback” — you get a notification when Olena or Igor answers.
- Urgent, with a customer right now? Call the office: (800) 698-3888 · wecare@goodroofing.org
- Put the app on your phone and turn on alerts: see This device above.
- Lost your sign-in code or a new phone? Ask Olena or Igor for a new code (Team page).
- How things go: Estimate → customer accepts → Make the contract (Today or the customer’s card) → customer signs → payment. Sending by email or text needs Olena’s or Igor’s approval first; signing in person on the iPad doesn’t.
Questions & feedback
Something unclear, not working, or an idea to make the app better? Write it here. Only you, Olena and Igor see this.
Company settings (only Olena and Igor see these)
System check & backups
Only Olena and Igor see this. The app checks itself every morning and saves a full copy of its data to Google Drive (folder APP) every night. If something breaks, you get a notification and an email.
Google review link
When a project is paid in full, the customer gets one friendly email a day later asking for a Google review (no reward — Google doesn’t allow that). This is the link in that email.